1. Introduction
Track Paws LTD ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Data Controller
For the purpose of the Data Protection Act 2018 and the General Data Protection Regulation (GDPR), the data controller is Track Paws LTD, 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE, UK. If you have any questions about this policy or our data practices, please contact us at info@trackpaws.com.
3. Information We Collect
We collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Device Information: IP address, browser type, operating system, and other technical information.
- Usage Data: Information about how you use our services, including the pages you visit, the time and duration of your visits, and other similar information.
- Location Data: GPS data to provide location-based services.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services.
- To manage your account and provide customer support.
- To improve our services and develop new features.
- To communicate with you, including sending updates and promotional materials.
- To monitor and analyze usage and trends to improve your experience.
- To comply with legal obligations and protect our legal rights.
5. Legal Basis for Processing
Under the GDPR, we rely on the following legal bases for processing your personal data:
- Consent: You have given us consent to process your data for one or more specific purposes.
- Contract: Processing is necessary for the performance of a contract with you or to take steps to enter into a contract.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
- Legitimate Interests: Processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.
6. Data Sharing and Disclosure
We may share your personal data with the following parties:
- Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Affiliates: Companies related to us by common ownership or control.
- Legal Obligations: When required by law or to respond to legal process.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
7. International Data Transfers
Your information, including personal data, may be transferred to and maintained on servers located outside of your jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, or internal policy requirements. When we no longer need to use your personal data, we will delete it from our systems.
10. Your Data Protection Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
- Right to Erasure: You have the right to request the deletion of your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request the transfer of your personal data to another organization, or directly to you, under certain conditions.
- Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Withdraw Consent: You have the right to withdraw your consent at any time where we rely on your consent to process your personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at info@trackpaws.com.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Information
If you have any questions about this Privacy Policy, please contact us:
- By email: info@trackpaws.com
- By mail: Track Paws LTD, 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE, UK.